Rob Kates and I had a marvelous time chatting with fab Mark Beese, president of Leadership for Lawyers, about the core principles of inclusive, collaborative #leadership, particularly as related to transformational change in #lawfirms. We discuss core change style indicators by leader type (conserver, pragmatist, originator) and how to create greater team balance. Mark also shares with us lessons learned on his recent #scoutjamboree trip to Korea and how #scouting has informed his consulting practice.
Other assorted topics include #dogs, #birthdays, #collecting, #tapemeasures, #tripods, #Cats, #lawyers, #givingback, #millennials, and #compassion.
Mark helps lawyers and other professionals become more effective leaders, innovators and business developers. As a consultant, he provides insight, direction, training, coaching and support to leaders of law firms, legal departments and professional service firms. Mark’s clients range from small, one-office firms to global Amlaw 100 firms. He is a Fellow of the College of Law Practice Management and a recipient of the Legal Marketing Association Hall of Fame.
Roy and Mark promise to have a robust and wide-ranging conversation on the state of the legal industry, where things are headed, and opportunities for legal marketers and business developers within that paradigm. You won’t want to miss this one!
Join us Thursday, July 7th, at 3 PM ET!
Legal Marketing Coffee Talk is brought to you by: By Aries and Kates Media: Video Production
EXCERPT: “Human interest is key to understanding the buyer, yet as Roy Sexton of Clark Hill Law believes, the journey is a two-way process. Buyers are increasingly interested in the firm’s culture and each person’s passion for individual causes. Putting himself in the client’s shoes, Sexton expands on this sentiment, ‘I see what your pitch materials look like, but what kind of people are you and do you care about the environment and your community, diversity and equity? They want to know that you’re decent human beings, on top of the fact that you’re a good lawyer. You should provide an authentic performance and tell people that you’re doing things that show your passions.’”
Charlotte writes, “Leading U.S. law firms are looking at pitching in an increasingly wider context and use automation and analytics to free up time to understand the buyer journey and bring more personality to pitches. Months of work is paying off today as we release Pinnacle’s review of ‘How Winners Win’ in North American law firms. It’s different. It’s inspiring. It’s insightful. It’s a glimpse into what firms, who are ahead of the curve do. Reading it, will be 20 minutes well (very well) spent.
“As always, getting ahead is only possible with a community wanting to do bigger and better – with people who will lead from the front, empower others through the benefit of knowledge and see the value of sharing. … Read, share, pass on to a colleague with as much love as I do and if you can spare 15 minutes to let me know what you thought about it, please drop me an email on firstname.lastname@example.org!”
Thank you, Paula Tsurutani and Association of Legal Administrators (ALA), for including my humble thoughts in this important piece on the essential need for solid internal #communications. Honored to be here alongside luminaries and friends like Jaffe’s Terry Isner, Davis Wright Tremaine LLP’s Sean Gibson, Builden Partners’ Jocelyn Brumbaugh, Blank Rome LLP’s Frank Spadafino.
EXCERPT: “It was always important for us to facilitate and step back so our leaders’ and colleagues’ voices could be heard — both to inform and to unify,” says Roy E. Sexton, Director of Marketing at Clark Hill Law. “Our chief executive officer John Hensien started a monthly newsletter; our chief human resources officer Kathleen Sullivan worked with her team and the marketing team to increase storytelling about diversity, equity and inclusion (DEI) concerns; and our chief operating officer Phil Ross started a weekly update to provide guidance on the evolving standards and mandates to keep everyone engaged and informed.”
Hearing from top management helped drive more cohesion, revealed a greater sense of humanity and led to increased institutional awareness and pride about the firm’s people and work.
As more employees work remotely or reduce their face time in offices, using a strategic mix of internal communications tools can help raise morale, connect people and projects, and launch efforts that can elevate social impact initiatives or new business opportunities. …
Sexton agrees. “Collaborating with marketing, leveraging great internal stories, whether on a firm intranet or on social media, can create mutual lift.” …
Increasingly, the line between internal and external communication has blurred, especially with the rise of social media and podcasting. Clark Hill saw an explosive growth in podcasts, which mutually advanced employee engagement and business development.
“Everything we are pushing out externally also benefits the internal,” says Sexton. “We released 80 podcast episodes across an array of subjects, and our hosts used these opportunities to engage with Clark Hill colleagues, clients and prospects. When clients see a rich culture, they want to work with us. And talent wants to come work here.”
“Marketing Dynamics: Lawyers and Marketers in Unison … In this episode of the Digital Marketing Master podcast, Roy Sexton speaks acutely on the interactions between lawyers and legal marketing teams on the forefront of his work at Clark Hill Law.”
Thank you, Richard Levick and LEVICK, for this opportunity. I enjoyed our conversation mightily. (We’ll always have elevators. 😉)
“Legal Marketing Association – LMA International President-Elect, Roy Sexton, who leads Clark Hill Law’s marketing, branding and communications efforts speaks with host Richard Levick of LEVICK about law firm marketing, the challenges and evolution of the profession and his own story in a deeply personal and joyous program which has as many laughs as important marketing lessons. Listen here…”
Roy Sexton is the Marketing Director at Clark Hill Law and the President-Elect of the Legal Marketing Association – LMA International. Roy has held the Marketing Director position since 2019 at Clark Hill and has begun his journey on LMA’s board as Treasurer before being chosen as the 2022 President-Elect.
Clark Hill is an international team of legal advisors focused on delivering exceptional growth for your business.
LMA supports the legal marketing community through thought leadership, professional advocacy and personal enrichment.
On This Episode, We Discuss…
Shifting Your Firm’s Culture to Digital What is the Legal Marketing Association? Benefits of Joining an Association
“Show up every day and keep moving forward, my friends!” – Heather Reid. And indeed she and Carolyn Manning and Dominic Ayres did today on Legal Marketing Coffee Talk with Rob Kates and yours truly! There may have also been appearances by Cher, Elvis, Britney Spears, Homer Simpson, a blue cow, Baby Yoda, and Mr. Ed. 🙌
Along the way, we talked about the Legal Marketing Association – LMA International’s fab #LMA22 conference this March in Las Vegas, tiny dogs who don’t like snowmaggedon, failed guitar lessons, creative heirloom family quilt displays (thank you again, Shoppopdisplays!), the rogue habits of grooms and their wedding registries, and more!
Thanks to these viewers for the love, support, and engagement today: James Barclay, Amy Payton Verhulst, Tahisha Fugate, Nancy Leyes Myrland, Marcia Delgadillo, Don Sexton, Rich Bracken, Gail Porter Lamarche, Jay Linder, and Susan Hunt – with shout outs in the show to Susie Sexton, Heather Morse-Geller, Deborah Farone, Jessica Aries, Laura Toledo, and more.
Legal Marketing Coffee Talk is back this Thursday for a very special, jam-packed episode.
Roy Sexton has a guest co-host, Dominic Ayres, Senior Client Development Manager (Industrials Sector) at Eversheds. Roy and Dominic will be joined by Carolyn Manning, Chief Marketing & Business Development Officer at Mintz, and Heather Reid, Chief Business Development and Marketing Officer at Miles & Stockbridge P.C.
Legal Marketing Coffee Talk is brought to you by: By Aries and Kates Media: Video Production.
This book is essential reading at any stage of one’s career. Consummately researched yet accessibly written, the book is chock full of actionable advice, presented in an accessible and entertaining fashion. It’s a breezy yet informative read, peppered with pop culture bon mots illustrative of Dominic’s varied interests.
Given the moment in which we are all living, this book presents a helpful, at times provocative career roadmap. A bit of self-reflection is good for the soul, and Dominic has assembled a powerful array of well-informed voices (including his own) to help the reader on that journey.