Educated Spaghetti: Marketing Ideas That Stick, hosted by Right Hat’s Lise Anne Schwartz, with yours truly as her inaugural guest … “Episode 1: How to Build Consensus”

Ever wonder why some marketers thrive in law firms while others crash and burn?

In this episode of Educated Spaghetti: Marketing Ideas That Stick, Lise Anne Schwartz and Roy Sexton, Chief Marketing Officer at Vedder Price, dish up ideas on building consensus for professional services marketing projects. They discuss the biggest mistakes of would-be consensus leaders, why Roy loves the word “pilot,” and his surprising take on creating lasting agreement. Plus, Roy shares his favorite resource and secret sauce for getting people to support a new project.

In this episode:

(00:00) The number one thing holding companies back

(05:05) Childhood experiences that shaped a consensus builder

(10:26) Pilot strategy that turns law firm skeptics into advocates

(17:41) When to proceed without consensus (and how to do it safely)

(23:54) Why trying to leave a legacy guarantees you won’t

(32:06) Roy’s secret sauce: listen more than you talk

About the Host

Lise Anne Schwartz is an experienced brand strategist and writer known for creating authentic, original work that audiences remember. With 20 years in professional services marketing, she brings a unique blend of perspectives as a former lawyer, journalist, copywriter, and pastry chef. Her strong focus on storytelling and user-driven communications, combined with skills in surfacing key insights from stakeholder and audience interviews, makes her exceptional at bringing complex ideas to life. Having conducted over 100 buyer interviews and earned degrees from Northwestern University and Columbia Law School, Lise Anne regularly writes on professional marketing topics.

About Right Hat

Right Hat is a marketing and design partner driven by curiosity, courage, and optimism to help clients take their communications to new heights. Specializing in communicating the value of complex, intangible offerings like professional services, education, and tech solutions, they serve as brand strategists, website designers, creators of sales tools, and extensions of in-house teams. Through deep industry knowledge and determination to push past the ordinary, Right Hat combines design, content, and digital strategies to bring powerful brands to life with fresh ideas that help clients stand out in crowded markets.

Educated Spaghetti w/ yours truly as their inaugural guest … Episode 1: How to Build Consensus: https://youtu.be/YCuS5LmS8YA?si=aKWCorURTVmd0f74

Build sidewalks, not fences: Host and Creative Director Kelli Kelley interviews yours truly for “The brndBrief Podcast”

🎧 NEW EPISODE: Roy Sexton, Chief Marketing Officer at Vedder Price, just dropped some serious wisdom about marketing in the legal world – and honestly, his insights apply way beyond law firms.

Roy works in the one of the only industries that still questions whether marketing is even necessary (wild, right?). But here’s how he’s mastering it:

📌 Start with relationships, not strategies — Roy’s approach to his new role as CMO involves walking around, meeting people, understanding their pain points, and looking for patterns before implementing any major initiatives.

📌 Lean into specialization — Rather than trying to be everything to everyone, focus on your distinctive expertise areas and create compelling, specific content that positions you as the authority in your niche.

📌 Use AI as your co-editor — Treat AI tools as collaborative partners that polish and enhance your work, allowing your team to “level up” and think strategically rather than just execute tasks.

📌 Build sidewalks, not fences — Drawing from Walt Disney’s philosophy, successful marketing means removing barriers and making it easier for prospects to engage with your content and expertise.

🎧 Listen to the full episode here: https://podcasts.apple.com/us/podcast/how-to-build-legal-marketing-strategies-leveraging/id1724388941?i=1000727314353

📹 Watch the full episode here: https://www.youtube.com/watch?v=woi2lEsUnCo&lc=Ugxy60n-xiYgJjEFgAh4AaABAg
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🔔 If you enjoyed this episode be sure to subscribe to be notified when new episodes drop
https://podcasts.apple.com/us/podcast/the-brndbrief-podcast/id1724388941

Scaling employee advocacy with authenticity: my pre-holidays chat with DSMN8’s Lewis Gray and Elliot Elsley

Thank you, Lewis Gray ⚡️ and Elliot Elsley and DSMN8 – The Employee Advocacy Platform!

View full episode here: https://dsmn8.com/blog/scaling-employee-advocacy-podcast/

Greatly appreciate the opportunity to share what I’ve learned about digital and social media marketing and about building dynamic communities. You are both such wonderful souls – your kindness means the world to me. Thank you for all you are doing to shine a light on these essential connection techniques

Lewis writes:

I had so much fun making this one.

Our latest podcast episode features the incredible Roy Sexton. During his tenure at Clark Hill, he spearheaded the company’s highly successful employee advocacy program.

In this episode, Roy shares:

↪ How to navigate employee advocacy in legal marketing.
↪ The importance of engagement metrics and audience growth.
↪ Strategies for scaling programs and fostering a sense of community among employees.

Sneak Peek: Roy’s candid reflections on managing cultural shifts and his advice for marketers dealing with leadership constraints are unmissable gems! 💎

Listen in to learn from someone who has not only transformed a brand’s visibility but also inspired authentic engagement at every level (in one of the toughest industries to do so!)

Now, as the CMO at the Vedder Price law firm, Roy’s influence will no doubt continue to shape how law firms approach advocacy in regulated industries.

Wishing you all the success in your new role, Roy! They’re lucky to have you.

Elliot writes:

I had a lot of fun recording this one with Lewis Gray ⚡️.

Before Christmas, Lewis and I sat down with Roy Sexton to chat about all things employee advocacy in the Legal sector.

I’ve worked with many organizations in regulated industries that have launched employee advocacy programs, but Roy’s leadership in legal marketing is reshaping how firms should approach this strategy.

During his time at Clark Hill, Roy built a successful advocacy program that empowered employees to grow their own personal brands while amplifying the firm’s message.

In the episode, we discussed:

  • Strategies for managing advocacy in regulated industries.
  • Key metrics to measure success beyond basic engagement.
  • The role of leadership in fostering a culture of participation and trust.

Roy also shares his experience navigating the challenges of scaling advocacy efforts while maintaining authenticity and empowering employees to take ownership of their contributions.

Their colleague Bradley Keenan writes:

What does employee advocacy success look like?
 
Is it earned media value?
 
Audience growth?

Demand generation?
 
Maybe.

After all, it will vary depending on the organization’s goals.
 
Roy Sexton, now CMO of Vedder Price, has a fresh perspective on employee advocacy success, which he was kind enough to share on our latest podcast episode.

Roy, then Director of Marketing at Clark Hill Law, spearheaded employee advocacy in a traditionally regulated industry, fostering a culture where lawyers confidently shared their expertise online.

Roy’s take on success really resonated with me:

“When you see the organization just doing it – when it’s in their bones, their DNA – and lawyers are comfortable expressing themselves authentically, that’s real advocacy success.”

As Roy prepares to embark on his new role as Chief Marketing Officer at Vedder Price, we’re really grateful he took the time to share his invaluable expertise.

Hear how he transformed social media engagement into a cultural movement, making advocacy second nature at Clark Hill. Available to watch/listen in all the usual places! https://lnkd.in/eAbkyM3e

Let’s wish Roy all the best as he steps into his next chapter at Vedder Price 👏

Their colleague George Saffer writes:

One of the most enjoyable conversations I’ve had about advocacy since joining this space was with Roy!

Roy’s perspective challenges how many of us define success in advocacy:

🗣️ “You know you’ve succeeded when advocacy becomes second nature. Employees feel comfortable sharing their voices, and it’s just in their DNA now. To me, that’s success.”

Our team was lucky enough to have Roy on the podcast recently. If you’re interested in learning how Roy’s made advocacy second nature, give it a listen.

Their colleague Emily Neal writes:

What does employee advocacy success really look like? 👀

It’s different for every company, but for Roy Sexton, it’s not ALL about the numbers.

It’s about creating a culture 🤝

Joining Lewis Gray ⚡️ and Elliot Elsley for a podcast episode, Vedder Price’s new CMO shared a story about how his team’s advocacy efforts at Clark Hill Law sparked something bigger.

“You know you’ve succeeded when advocacy becomes second nature. Employees feel comfortable sharing their voices, and it’s just in their DNA now. To me, that’s success.” 👏

This episode is packed with actionable advice for those working in marketing for the legal sector (or any regulated industry).

If you’re aiming to build an advocacy program that empowers employees to show up authentically, this is a great opportunity to learn from someone who’s done exactly that!

Episode description:

[Episode Fifty-Three of ‘The Employee Advocacy and Influence Podcast] 🎧

In this episode, Lewis Gray and Elliot Elsley sit down with Roy Sexton, former Director of Marketing at Clark Hill, to uncover how the firm successfully set up, launched, scaled, and managed an employee advocacy program in a highly regulated industry.

Roy shares his journey, from overcoming early challenges to implementing strategies that turned employees into brand ambassadors. Whether you’re just starting or looking to scale your employee advocacy program, this episode is packed with actionable insights.

Roy highlights the importance of internal training, awareness-building, and creative ways to keep employees engaged and consistently share content. The conversation also dives into the personal benefits employees have gained, how Roy measures ROI, and how this impacts Clark Hill.

Key Takeaways:

Scaling Employee Advocacy with Authenticity

One key insight from this episode is the importance of authenticity in scaling employee advocacy. Roy emphasizes that organizations thrive when employees share their genuine experiences, thoughts, and insights rather than scripted or overly corporate messages. This authenticity creates trust, not just with the external audience but also internally within the team.

Roy shares how empowering employees to voice their own stories can humanize the brand, making it relatable and credible. He discusses how this approach can inspire other employees to participate and amplify the message, ultimately driving organic growth for employee advocacy.

Navigating Social Media in Regulated Industries

For organizations in regulated industries, social media can feel like a minefield. Roy sheds light on navigating these challenges by balancing compliance with creativity. Lewis and Elliot also highlight that education is key for equipping employees with clear guidelines and frameworks that help them feel confident about what they can share without overstepping boundaries.

This episode highlights the importance of collaboration between marketing, legal, and compliance teams to develop content that resonates while staying within the rules. This collaboration ensures employees can contribute to advocacy programs without fear, even in highly regulated environments.

Measuring the Impact of Advocacy Efforts

A key takeaway all hosts discuss is the importance of measurement in scaling employee advocacy. Roy discusses how organizations can set clear KPIs to evaluate the effectiveness of their initiatives, such as engagement rates, content shares, and even lead generation.

By regularly analyzing these metrics, teams can identify what works and refine their strategies. Roy also highlights the value of engaging employees to share their experiences and suggestions, ensuring that the program evolves to benefit everyone involved.

“We saw the brand beautifully enhance the collaboration and connection across all of our offices and our professionals.” Trendsetting.io shares my thoughts on the powerful impact of values in branding

Thank you, Trendsetting.io, for including my thoughts on the importance of incorporating values into branding. EXCERPT:

“When we developed our rebrand at Clark Hill, internal and external input was key. We engaged in a robust process of surveys and focus groups of both clients and internal stakeholders. But even so, as we neared launch, it felt like something was still missing. We had heard from our clients that our culture was a key differentiator for them, so we leaned into our internal stakeholders within our incredible HR team.

“We realized that we needed to put our firm’s values and mission front and center. Some organizations view those as more internally facing, but we found that once we incorporated those elements into our brand narrative via video features, Q&As, media profiles, and other communications mechanisms, our brand became incredibly engaging (and award-winning!). Our brand videos had hundreds of thousands of views, and we saw the brand beautifully enhance the collaboration and connection across all of our offices and our professionals.”

Read more.

AMPLIFY (at home or office)! The #LMA23 Conference Recordings are now available! Latest and greatest on AI, ChatGPT, DEI, client teams, culture change, martech, ESG, biz dev, and more …

Now that the dust has settled and we’re back at it at our firms and organizations, I’m reflecting on what was extraordinarily created at LMA’s recent 2023 Annual Conference in Hollywood, Florida…abundant COMMUNITY.

Nearly 1,200 of us coming together in person to network, learn ― and sometimes commiserate! True to our conference theme of “Amplify” (our voices, careers, teams, work), the stellar education sessions covered everything from how law firms are or are not using ChatGPT, what works/doesn’t work/needs fixing in the eyes of General Counsel (spoiler alert – they’re FOR using AI!), the crucial value of storytelling and narrative in client connection, how DEI can and must be a pillar of firm culture and evolution, the latest vistas in martech, how to develop and retain talent, and the crucial role of client teams in the engagement and growth continuum among myriad other hot topics.

Couldn’t attend, want to re-watch a session or view a missed session? The #LMA23 Conference Recordings are now available! Check them out here — and note that the bundle includes special sessions like the GC Panel Gameshow Edition, Lifting the Veil: The Marriage of DEI, BD & LegalOps, and more! Log in and get yours now …

ORDER/ACCESS HERE: https://legalmarketing.org/Purchase/2023-lma-annual-conference-recording-bundle-mch?utm_campaign=LMA%20Annual%20Conference%20-%202021&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-8pys0gsTS0Qhw0RWLdYWvsn-yIRGjkEaUBWBO6YyUvim2wcZy9X4XRSzXlOkL2sa4IznMC

When I’m not writing about movies … #LMA16

Sneak peek of my article in March/April issue of Legal Marketing Association’s Strategies Magazine. Thanks to talented and generous and fun Gail Lamarche, Gina Rubel, Lindsay Griffiths, Nancy Myrland, and Laura Toledo for their contributions.

Quote: “Regardless how we got there, we all find ourselves at a cultural crossroads upon occasion. How do you read your new environment effectively to ensure your success? How do you walk the fine line between deference and ingenuity, respecting what has come before but righteously challenging that which needs to change?”



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Reel Roy Reviews is now TWO books! You can purchase your copies by clicking here (print and digital). In addition to online ordering at Amazon or from the publisher Open Books, the first book is currently is being carried by BookboundCommon Language Bookstore, and Crazy Wisdom Bookstore and Tea Room in Ann Arbor, Michigan and by Green Brain Comics in Dearborn, Michigan.  My mom Susie Duncan Sexton’s Secrets of an Old Typewriter series is also available on Amazon and at Bookbound and Common Language.