From INvolve – The Inclusion People: “Can you recognize myths and misconceptions from reality? 💡 For Pride Month 2024, we spoke to three of our 2023 Outstanding Role Models who debunked some misconceptions and myths about LGBTQ+ communities. Hear what they have to say here.
“Hear from: Roy Sexton, Director of Marketing, Clark Hill; Joelle Archer, Vice-President Research Creative Suite, Morgan Stanley; Deon Pillay CMgr MCMI, Head of Marketing Technology Enablement and Governance, Legal & General Investment Management (LGIM) … who are using this space to debunk misconceptions.
“Allies – you are crucial for change. Take on board the learnings that these Role Models are sharing and consider how you can best avoid slipping into biases, or perpetuating misconceptions and also how you can leverage your power, influence and platform to support and elevate your LGBTQ+ colleagues.”
TRANSCRIPT for my contribution: So for me, at least in my lived experience the last few years where I’ve had some increasingly visible leadership roles, it’s that well-meaning allies think I am open to unsolicited advice.
Truth of the matter is, it has taken me 51 years to get to the place of authenticity, where I feel comfortable in my own skin, and when allies come forward and try to manage me for style, offering me points on how I dress, or how I speak or how I use social media or how visible I am …
It’s not helpful. It’s actually debilitating.
What we really want is support on substantive issues and opportunities where we can be present with our authentic selves.
So if you are thinking that as a gay man, I’m interested in your advice on how to dress for success?
“It takes work to become an evolved person.” – eToro CEO Lule Demmissie in her revelatory, authentic, moving speech from last night’s INvolve People Gala.
Last year I had one of the honors of my life being named to INvolve – The Inclusion People’s OutStanding LGBTQIA+ Executives list. And last night we celebrated. To say it was an iconic evening would be an understatement. (The TIME 100 were being feted in the same building, and I learned too late that my beloved Kylie Minogue was just a few floors down. That is probably for the best! For her sake. Lol.)
Thank you to INvolve CEO Suki Sandhu OBE for all he has done to create genuine inclusion in this world. His leadership is exemplary. And our gratitude to Deutsche Bank and fellow honoree Jon Tilli for being such gracious and generous hosts. Emcee Peppermint knocked it out of the park, and her fireside chat with fashion designer and “Real Housewives of New York” Jenna Lyons was truly inspiring.
I met some incredible new pals, and feel honored to have been among their presence: fellow Michigander Dow’s Trevor Ewers, another fellow Michigander Luminar Technologies’ Steven Del Gaizo, Verizon’s Kimmah Dozier (she/her), Komatsu’s Iris Wilson-Farley, eToro’s Lule D., Butterfield Group’s Karim Chowdhury MSc Chartered FCSI, EY’s Najiyah Chowdhury ACA, SafePlace International’s Maggie Lower 🏳️🌈 and Rachael LeClear, INFEMNITY Productions LLC’s Nina Kennedy, and Trans Formative Schools’ Alaina Daniels, and so many others whose names will occur to me, no doubt, throughout the rest of the weekend. Lol.
Thank you to Clark Hill and my amazing and kind colleagues Susan Ahern , Linda Watson , and Kathleen Sullivan for their support of my personal leadership journey as well as everything they do to champion inclusion at our wonderful firm. Thank you also to newsPRos’ Jaime Baum for her support in this recognition, and for the joy she brings every day to this work. Thank you to beautiful pal Maria Fracassa Dwyer for the fashion advice, and Amazon for supplying my couture. 😅🌈 ✨
Thank you, Gary Mitchell and Answering Legal! I really love the conversation we were able to have here about authenticity, brand (professional and personal), law firm positioning, random acts of #singing, sartorial splendor, community involvement, and #dogs on #linkedin. Love you, brother!
Episode 10 of The LawBiz Podcast™ With Gary Mitchell is now available!
Roy Sexton, the 2023 Legal Marketing Association International President and Director of Marketing at Clark Hill Law, joins the show to discuss creating the type of culture your clients are interested in, how lawyers should go about connecting with people and much more!
Shout outs to Legal Marketing Association – LMA International, Clark Hill Law, Mosaic Youth Theatre of Detroit, Ronald McDonald House Charities Ann Arbor, Jay Harrington, John Mola, Gabby Confer, Lori Mola Compagner, Adopt A Pet of Fenton, Michigan, Dale Ross, Megan McKeon, Susan Ahern, Athena Dion.
Oh, thank you, Yasmin Zand and Charlotte Knight and Passle, for this lovely opportunity to discuss #LMA23, my professional and personal journey as a member of the lgbtq community, and what authentic allyship can (and should) be.
Very grateful for you, for this series, and for what you provide our community and legal industry so generously.
Shout outs and thanks to friends, colleagues, and allies, all mentioned (or alluded to!) in the show: Laura Gassner Otting, Athena Dion, Lisa McDonald Kamen, Diana Lauritson, Megan McKeon, Lee Ashby Watts, Jennifer Petrone Dezso, Holly Amatangelo, Kaitlin Heininger, Danielle Holland, Jennifer Weigand, Ellie Hurley, Ashley Stenger, James Fisher, Nancy Leyes Myrland, Gina Furia Rubel, Laura Toledo, Gail Porter Lamarche, Heather Morse-Geller, Lindsay Griffiths, Amber Bollman, Mike Mellor, Ruth Morayniss, Arthur Uratani, Tahisha Fugate, Susan Ahern, Mary Ann Hastings Stephens, Jon Brewer, Joseph Edmonds, Cheryl Bame, Don Sexton, Susie Sexton, John Mola, and more.
Episode description: On this episode of CMO Series REPRESENTS, Yasmin Zand is lucky enough to sit down with Roy Sexton, Director of Marketing at Clark Hill Law and 2023 Legal Marketing Association – LMA International President, to discuss his journey both inside and outside of the legal marketing industry.
Roy shares how his formative experiences as a gay man have impacted his approach to leadership and why finding safe and inclusive communities that allow him to be his authentic self has become so central in his career.
The conversation delves into Roy’s childhood, passions, and why his headline performance at the 2023 LMA Annual Conference in Florida was so poignant in support of the LGBTQ+ community in that moment.
Here are screen grabs of the published summary of the various awards together with comments from the judging panel.
The judges noted (page 15) that “Clark Hill was a clear winner in this category, with its Simply Smarter rebrand and market engagement campaign standing head and shoulders above the rest. This campaign showed clear strategic understanding and deployment of brand as the identity and DNA of the firm’s people”.
We speak at length about Clark Hill Law, Legal Marketing Association – LMA International, legal marketing , social media , digital marketing , lawyers, thought leadership, media relations, podcasts, technology, and trends.
Shout outs abound, including Wabash College, Deloitte, The Ohio State University, UM-Flint School of Management, Trott Law, Kerr Russell, Beaumont Health, JD Supra, Tanner Friedman, Mary Zatina, Susan Ahern, Megan McKeon, Alex France, Joel Epstein, Dave Trott, Robert Hoban, Sander Zagzebski, and …. cannabis.
Thank you to Carrie LeZotte and Steve Rota as well for their exceptional work on the production of this show.
Special thank you to Tanner Friedman’s Joel Epstein for arranging this fun opportunity. Joel, you are such a rock star and we all love working with you and are grateful for your hustle and your heart. Tara and I are both in the Joel fan club for sure!
I hope at least once in everyone’s career they get to have a boss like this. It looks like we are about to launch into a duet of “Islands in the Stream.” But actually this was at the end of our #simplytogether22 Clark Hill firm retreat. My boss Susan Ahern (pictured here) told me how much she appreciated my contributions, how meaningful they were, and how important I was to her and to our work family. I said I felt the same about her. There may have been tears (mine … natch).
It’s a rare privilege to work with someone, let alone an organization, that celebrates you for your authentic self, letting you shine in ways meaningful to you. I have that at Clark Hill. Susan has encouraged and inspired me to be myself fully at all times, to center my talents around empathy and grace and compassion, to leverage the strategic “pause,” and to work harder and smarter than I ever have in my life. She’s elevated me and my work in ways I’d never thought possible. She’s been my ally and my advocate, and she’s helped me discover a higher standard for what I do.
Ask for more in life. You deserve it. And one day you’ll find you have the good fortune to have a Susan in your life too.
Thank you to my beloved colleague Maram Salaheldin, an epitome of intelligence and wit and kindness, for snapping this moment for posterity.
P.S. I think that “encore” behind us is prescient and apropos after this amazing event.
Truly thrilled with this coverage from Law360 of our Clark Hill Law marketing and business development transformation. Every member of our incredible team and their efforts are represented in this overview. So proud to work with these talented souls who all lead with data, ingenuity, strategy, grit, inclusion, collaboration, and heart. And we’ve had a lot of fun along the way!
We discuss a lot in legal marketing circles the need to approach this work with intentionality as other industries do (no more “random acts of marketing”!) and the desire to advocate for ourselves as a substantive profession. For me, I couldn’t be prouder of how my colleagues’ efforts as outlined here align with that direction.
How Clark Hill Makes Use Of Technology To Market Itself
By Aebra Coe
Law360 (May 19, 2022, 3:59 PM EDT) — Asana, SharePoint, Wufoo, Sprout Social, Google Docs, SQL database and PowerBI are all fairly typical technologies for law firms to use in their marketing and business development efforts, but Detroit-based Clark Hill has leveraged those ordinary technologies for some interesting uses, earning it a recent international award.
Susan Ahern, Clark Hill PLC’s chief marketing and business development officer, is the quarterback behind much of the tech-heavy marketing tactics that earned the firm Best Marketing Initiative honors at the Managing Partners’ Forum Awards for Management Excellence in 2020.
Ahern recently spoke to Law360 Pulse, offering a look behind the scenes at the firm’s marketing and business development technology, and the platform around which the technology spins. The system has been up and running for around four years now.
Using off-the-shelf technologies like Power BI and SharePoint for data analytics and team collaboration, Ahern and her team have been able to build an online platform that allows them to track and make use of data in their decision-making around business development.
The data is input through a combination of sources. Digital collection forms are used to gather data directly from attorneys, and other data flows in from the marketing and business development team. Additionally, some streams of data, like digital reach and engagement, are automated through the firm’s other platforms.
“We have been able to implement online data collection processes for different types of data throughout the firm,” Ahern said. “Our systems then organize and store the information into different datasets, [and] our dashboards pivot on these datasets.”
Examples of the types of reports the dashboards can produce include detailed information on client feedback and check-ins, client pitches, event sponsorships and their success, attendance information on events and webinars, and data on social media marketing campaigns.
The dashboards, which are accessible through an online portal, visually illustrate through charts the activities the team engages in and the results of those activities on a wide range of the firm’s marketing and business development operations, according to Ahern. They run and update in real time.
“We have the flexibility to adjust the dashboards to communicate what is most useful,” she said. “Each dashboard is dynamic and can be filtered in multiple different ways by the user. We have been able to identify trend lines year-on-year through dashboards we’ve had up and running over a number of years.”
When it comes to event sponsorships, for example, individual partners and the business development team can see who has requested sponsorships, whether they were granted, and where that money went in terms of industry, client or geography. There’s also data on how much revenue was generated by the attorney making the request.
Since the firm implemented tracking around sponsorships, the number of requests for them has actually declined, Ahern said.
“Having that information has helped hold everyone accountable for what they requested,” she said.
When it comes to pitching clients, attorneys and business development professionals can search and sort data by the rates pitched, client, industry of the client, rate of success by office or business unit, and reasons the pitch was unsuccessful. The firm gathers somewhere between 35 and 40 pieces of information on any given pitch, Ahern said.
According to Ahern, she is often approached by legal technology providers trying to sell her platforms and services related to business development and marketing, but when she asks how they would capture, collate, organize and leverage the data the firm is currently using, the response tends to be underwhelming.
“The more I see of these technologies, the more I realize that they are limited. They are different versions of the same thing,” she said.
Earlier this year, the firm hired a data coordinator Todd Krigner.
Ahern says she remains happy with the system the firm has created in-house, which allows her to translate data, and at times non-numerical data, into something measurable that can help direct the firm’s actions and strategy.
“What we did was look at information that could be useful in influencing the firm’s direction and strategy,” she said. “Most technology in law firms is not being used to its full potential. There are so many other creative ways it can be used to really bring the firm forward.”
Rob Kates and I had a delightful chat with fab Jennifer Smuts today. We covered EVERYTHING! The magic that is Australia, four legged friends, Legal Marketing Association – LMA International, being true to oneself, and owning one’s career path. Jennifer is the epitome of authenticity and grace. You’ll love her remarks about talent development and recruitment.
And thanks to my dad Don Sexton for joining us from his car on the way to Tractor Supply Co. to buy dog food. 😅 He told us all about Indianapolis Museum Of Art’s immersive VanGogh exhibit, wine in cans, and the restful nature of benches.
Thanks to Nancy Slome, Sue-Ella Prodonovich (AND her 🐦 birds!), Nancy Leyes Myrland, Gina Furia Rubel for watching and/or commenting!
Following its May 2021 “Simply Smarter” brand launch, Clark Hill has been shortlisted for “Best Marketing Campaign” for the 2022 Managing Partners’ Forum (MPF) Awards.
In association with knowledge partners Harvard Business Review and the Financial Times, these international awards celebrate leadership and management excellence in professional services organizations globally.
After winning the award of “Best Marketing Initiative” in March 2020 by MPF, Clark Hill continued to build on that momentum a year later with the launch of a new brand and website. Following several years of expansion for the firm, the Simply Smarter initiative aimed to achieve a streamlined brand and corporate identity, complete cultural integration, and firmwide strategic alignment.
“It was essential to develop a brand that reflected and united our culture and consolidated our internal and external corporate identity across geographic regions,” said Susan Ahern, Clark Hill’s Chief Marketing and Business Development Officer. “We have utilized the firm brand across each office and practice culture to unify identity, create cohesion, and amplify cross-collaboration.”
Clark Hill is one of four organizations shortlisted in the Best Marketing Campaign category. The MPF Awards will be held virtually on the Remo platform at 5 pm on June 15. Leaders from each shortlisted organization are invited to attend.
“We’re honored to have our brand campaign be recognized on an international scale, and we look forward to joining other organizations in celebrating many innovative achievements,” Ahern said.
Thank you, Wabash College (and Karen Linn Handley!), for this lovely shout out to my mom Susie Sexton in the latest alumni magazine. She and my father Don Sexton loved Wabash and the positive and profound impact attending and, later, working there had upon me.
I still remember vividly the day they dropped me off for freshman year, her standing in front of Sparks Hall (right after a shutter on the stately building crashed off its hinges to the ground) exclaiming with pride, “Go and have fun! Enjoy this!” That exhortation may have been an immediate response to me tearfully asking them to take me back home. As I understand, my mom herself cried during the entire car ride back to Columbia City when they left me that day, but I never got one hint of her own anxiety about setting me on my path. To be honest, I was even a bit shocked that she seemed so ready to get rid of me! 
My mom had an incredible superpower to be the eye of a hurricane in the truly important moments and to exemplify bravery when others were caving around her. That takes an incredible energy, selflessness, and love – it also takes a toll on the person who sets that intrepid tone day after day, year after year. The older I get the more I realize what a high wire act that can be. I will always be grateful for that quality my mother had and how I benefited from it.
I’m glad this particular issue’s theme is “gratitude” as that is what I’m feeling right now.
Please check out Editor Kim Johnson’s excellent foreword – she nails with candor and warmth and wit the anxiety we all are feeling these days and how moments of pause and of appreciation can re-center us.
Part 2 …
My grandma Edna Duncan had an inimitable way of decorating for the holidays. If I were to give her style a descriptor, I’d call it “how to avoid putting up a tree while still seeming festive for the grandkids by utilizing one’s fireplace, some tinsel and garland, and assorted marginally Christmas-related items.” There was a nurse doll (still scratching my head about that one), a handful of glass ornaments, some mid-century flocked reindeer, a half-drained snow globe or two, and THIS little item. (Well, not THIS very one pictured, but you get the idea.)
I’m guessing some liquor vendor gave this novelty promo item to my novelty-promo-item-loving grandpa Roy Duncan (this apple doesn’t fall very far from THAT tree) when he ran #ColumbiaCity’s “Blue Bell” (Wrangler Jeans) factory. I’m not sure how/if it survived years of inquisitive grandkids (myself included) pushing the lid down off sequence, shoving fingers in the automaton pups’ mouths, and plugging and unplugging and plugging it back in. I also don’t know where the original ended up, but I decided late one night the other week to see if I could find a replacement on eBay.
Lo and behold, my insomnia-fueled nite owl online shopping adventures struck gold. And $150 later (Merry Christmas to ME!), this very cute and, yes, incredibly annoying piece has been added to our own eclectic decor. Let the holiday traditions live on!
Now, when and if I start gifting bottles of Old Spice cologne with checks lovingly affixed (not to mention wearing little straw hats), you’ll know my transformation into Edna Duncan is complete!
Yoda does NOT look amused. 🤣
Part 3 …
I am truly lucky to have a wonderful friend with whom I also happen to work. I’ve known Megan McKeon maybe about 10 years now? But we first actually collaborated in 2015 on a Legal Marketing Association – LMA International annual conference quick start panel. Fellow panelists Heather Morse-Geller and Gina Furia Rubel said, “We gotta get Megan to join us!” They were absolutely right. Few people are as devoted, as hard-working, as caring as Megan.
Flash forward a few years later, and Megan introduced me to Clark Hill. Heather told me that I MUST take the job – as she saw it as the right next step for me. Don’t tell Heather I said this, but she’s darn right 99% of the time! 😉
This legal marketing community blesses us with guardian angels at every turn, and three years ago when I received the distinct privilege to work with Megan my life improved for the better. I’ve never worked harder in my life, been challenged to be a better professional, or had someone so consistently in my corner as I have had with Megan, and our wonderful boss Susan Ahern, and our incredible colleagues.
Why am I telling you all this? Well, it’s late. And I’m in a reflective mood. And this magical surprise (pictured above) appeared on our front doorstep. Admittedly, one can argue it’s a year early as I will be president elect of the international association next year and president the following. Nonetheless, when my husband opened this, thinking he was going to find new floor mats for his Jeep 😅, we both squealed with delight. Of course, being me, I couldn’t get this on our movie poster wall fast enough.
(NOTE: I added the word “elect” to the image in the hopes of avoiding controversy! 😅)
This gift puts such a big smile on my face after one hell of a year. Everyone knows I love movies obsessively, but Megan has a distinct giftgiving prowess and somehow she found somebody who could turn me into my own movie poster. The tagline is hysterical: “Only the marketing is legal.” 🤣
Fun fact, Megan took this picture of me – and it is one of my favorites. We were in Chicago, on a sidewalk patio, shortly after I had started with the firm (halfway between a couple of my quarterly nervous breakdowns 😂), waiting for Ray Koenig and Susan to join us for drinks. Little did that naive Roy know what incredible adventures were ahead. But I’m looking at this poster, reflecting on the past year, the past three years, the past 10 years, incredibly grateful for what our legal marketing community has given all of us and for this friendship with dear Megan. Love you, Megan.
I hope everyone rings in 2022 with love in their hearts and an appreciation for what makes us each uniquely perfect in our own beautifully fallible ways. My holiday prayer.
Dear friend Beth Kennedy always slays (sleighs?) with her clever handmade birthday cards. We have glitter EVERYWHERE. And we LOVE it. Fun fact: she’s also statistically the most prolific commenter on this blog – after my mom! I reach tens of people with each post! 🤣Hudson and I are modeling “The Comfy” – in essence a ginormous velour sweatshirt billed as a “wearable blanket.” It’s an apt description 😍🥰❤️. A Christmas gift from my adorable, gracious, generous, QVC-loving mother-in-law.Loving this fabulous card from Alexis Menard. So grateful UM-Flint School of Management brought us together – she’s a gem!
